Via Dei Portici 37 after 19 pm - entrance Via Argentieri 4
Reviews and Ratings
Reviews from guests about their experience.
60%
loved their spa retreat and can’t wait to return.
6.0/10
Guest rating
Rooms
9.5
Location
10.0
Service
8.3
Dining
8.8
Guest reviews
6.0/10
based on 5 reviews
8.9
8.9/10 based on 3637 reviews
Jay
United States of America,
February
2025
5.6/10
Staying at Stadt Hotel Citta was a good experience, with its charming retro decor and fantastic breakfast. The location near Piazza Walther was incredibly convenient for exploring Bolzano, though the waiter service during breakfast left something to be desired. Overall, I found the spacious room and modern amenities quite satisfying, which balanced out a few minor hiccups with the staff's attitude.
Rooms
10.0
My room was spacious and well-appointed, boasting a large bathroom and a firm bed that ensured good sleep quality. It was clean and comfortable, enhancing my overall experience.
Service
6.0
While the staff at reception were friendly and helpful, I found that the restaurant staff could be a bit rude, which detracted from the experience during dining hours.
Location
10.0
The hotel's position in the heart of Bolzano, just a stone's throw from the main plaza, made it easy to explore the area and visit local attractions.
Dining
8.0
Breakfast was a highlight with a wide variety of fresh fruits, cheeses, and pastries. However, the service during breakfast was not as attentive as I had hoped.
Facilities
8.0
The hotel offered good facilities including free Wi-Fi and a fridge in the room, though I missed having a kettle for tea or coffee.
Willis
United States of America,
February
2025
6.4/10
I had high expectations for my stay at Stadt Hotel Citta in Bolzano. The location is simply fantastic, right next to the picturesque Walther Square, making it easy to explore the charming old town. My room was spacious and very clean, complete with a large bathroom, though the historical decor may not be to everyone's taste. The breakfast buffet was a highlight, offering an extensive variety of options, but I noted some staff were a bit stressed during peak hours. Overall, it was a good experience! 😊
Rooms
10.0
My room was large, clean, and had a nice big bathroom, but I would recommend requesting a view of the square for the best experience.
Service
9.0
While the staff were generally friendly and helpful, I noticed they seemed a bit overwhelmed at times during breakfast.
Location
10.0
The hotel’s central location next to Walther Square made it perfect for accessing sights, dining, and transportation.
Dining
9.0
The breakfast buffet was extensive and delicious, but I think staff could benefit from a more seamless self-service coffee option.
Facilities
8.0
Amenities like Wi-Fi were excellent, and room service kept everything well stocked, but I encountered some minor issues with the spa facilities.
John
United States of America,
October
2024
6.4/10
I had an amazing stay at Stadt Hotel Citta! The central location right by Walther Platz made it super easy to explore Bolzano. My room was spacious and had a lovely view, which I really appreciated. The breakfast buffet had a wide variety, although the service could have been more attentive. Overall, a fantastic experience!
Rooms
10.0
My room was spacious with a unique view overlooking the main square, and it was clean and well-appointed. The emptiness of the water bottles for refilling around the city was a nice touch, too.
Service
9.0
The staff were incredibly warm and friendly, which made my stay enjoyable. They took care of my luggage upon arrival and were keen to help with local information.
Location
10.0
The hotel's location couldn't be better—right in the heart of the city and a short walk from the train station. I loved being close to numerous dining options and shops.
Dining
8.0
The breakfast buffet was extensive, with everything from fresh fruits to local specialties. However, the dining staff seemed a bit overwhelmed, impacting the overall experience.
Facilities
9.0
The hotel had great amenities like Wi-Fi and room service, which added to the comfort of my stay. I also appreciated the proactive assistance with recommendations for local attractions.
Robert
United States of America,
October
2024
5.8/10
I had a fantastic time at Stadt Hotel Citta! The location was perfect for walking around and exploring Bolzano, especially with the Christmas market nearby. Breakfast was a standout with its extensive variety, while the staff were incredibly friendly and helpful. However, I did find the room to be a bit spartan and the beds were low to the ground, which might not be comfortable for everyone.
Rooms
8.0
The room was spacious and clean, but it felt a bit bare and had low beds which could be a challenge.
Service
9.0
The staff were welcoming and attentive, always ready to assist me with any questions or recommendations I needed.
Location
10.0
The hotel's location in the heart of Bolzano made it super convenient, just a short walk from shops and transportation.
Dining
10.0
Breakfast was impressive, featuring a wide array of options like local cheeses, fresh fruits, and pastries.
Facilities
8.0
While I appreciated the overall cleanliness and amenities, having some additional comfort items in the room would have improved my experience.